FAQ

 Are your products environmentally friendly?

Yes they are! We're passionate about reducing our environmental impact by utilizing recyclable packaging and sourcing materials made sustainably. We do not use any plastics in our products or packaging.

Where are your products made?

Our products are designed by our small family business in Australia. And, they are made for us by our trusted manufacturing partner in Vietnam. 

How long will it take to receive my order?

We offer FREE delivery on all orders.

Delivery time is 2 to 3 days throughout major cities in the USA and 3 to 6 days to the entire USA.

Otherwise, you have the option to choose Express shipping for a flat fee and delivery time is 1 to 2 days.

My parcel has not arrived. Who do I contact?

Please reach out to our friendly customer service team at cs@ecoleafy.com

Do you ship internationally?

If you are from Canada, please check out EcoLeafy Dot storefront on Amazon Canada.

If you are from Australia, please check out EcoLeafy Dot storefront on Amazon Australia.

For other countries, sorry, we are unable to help at this moment in time.

What are your payment methods?

We accept PayPal, Visa, Mastercard, Debit Cards & AMEX

Do you have a return and refund policy?

Yes we do! We have a 30-day returns and refund policy. Please drop us a message at cs@ecoleafy.com with your name, order ID and the reason for your return. Items must be returned in their original condition and packaging.

What is your Product Warranty?

We stand by the quality and durability of our products, which is why we offer a lifetime warranty. Our commitment to excellence means you can trust that your product is built to last. If you ever encounter any issues, please reach out to our friendly customer service team at cs@ecoleafy.com

What is EcoLeafy Warrior?

EcoLeafy Warrior aims to empower individuals to make sustainable choices that reduce environmental impact.

As a valued EcoLeafy Warrior, you enjoy occasional eco-gifts and exclusive discounts, recognizing your dedication to a greener world. Be at the forefront of positive change and join EcoLeafy Warrior here!